GovTech Local Authority Housing Allocations Platform — UK District Council

Housing Register and Banding System: Housing register application: online application with document upload (identity, proof of residence, income, medical evidence). Banding algorithm: Housing Act 1996 Part VI and council allocations scheme translated to rules engine — Band A (urgent/medical), Band B (social need), Band C (local connection), Band D (general need). Priority date: registration date within band (Band A takes priority over Band B regardless of date). Bedroom entitlement: household composition → bedroom standard → eligible property size. Property Matching and Bidding Cycle: Choice-based letting (CBL): available properties advertised weekly — applicants bid on properties they want. Matching criteria: bedroom entitlement match, location preference, accessibility requirements (wheelchair-adapted properties flagged). Shortlist generation: highest-priority applicant (band + priority date) matching each property — automatic shortlist with DPA-compliant disclosure. Void management: property handback → condition check → any repair works → property advertised. Cycle time target: void to advertised within 28 days. Homelessness Reduction Act 2017 Integration: HRA 2017 duty to refer: other public authorities (Job Centre Plus, prisons, hospitals) refer homeless households to the council. Personal Housing Plan (PHP): digital PHP with action steps, responsible officer, and review dates. Prevention duty: activities to prevent homelessness (12 weeks from becoming threatened with homelessness). Relief duty: activities to relieve homelessness (56 days from homelessness). Automatic escalation: if prevention/relief duties not met within statutory period, case escalated to housing manager. DLUHC Statistical Returns Automation: DLUHC Statutory Homelessness Return (DELTA system): quarterly H-CLIC return (homeless households, relief and prevention activities, outcomes). DLUHC LAHS (Local Authority Housing Statistics): annual return — stock, lettings, waiting list. Automation: platform data → structured extract → DLUHC DELTA API submission. Previously: 2 days per quarter manual data entry. Equality monitoring: Equality Act 2010 protected characteristic data (ethnicity, disability, gender) collected and reported per DLUHC requirements.