Project Overview
NHS-Connected Mental Health App — DTAC Approved. A UK mental health technology company needed to build a patient-facing digital therapy support app connected to NHS syst...
Technology Stack
The Challenge
A UK mental health technology company needed to build a patient-facing digital therapy support app connected to NHS systems. The app needed: NHS Login for patient identity verification, FHIR R4 data model for clinical records, DTAC compliance across all 5 domains, and WCAG 2.1 AA accessibility. A previous developer had built a version that failed DTAC Domains 2, 3, and 5. ClickMasters was engaged for full remediation and rebuild of the failed components.
Our Approach
DTAC Domain 3 (Technical Security) Remediation: Achieved Cyber Essentials Plus certification (4 weeks). Commissioned CREST-certified penetration test (identified and remediated 2 High and 6 Medium findings). Implemented automated dependency scanning in CI/CD pipeline (Dependabot, 14-day patch SLA). DTAC Domain 2 (Data Protection) Remediation: Completed DSP Toolkit to "Standards Met" level. Implemented FHIR R4 data model for clinical data (replacing custom JSON schema). Completed DPIA for high-risk processing of mental health data (Article 9 special category). Revised Article 28 DPA with NHS organisations. DTAC Domain 5 (Usability & Accessibility) Remediation: WCAG 2.1 AA audit (automated + manual screen reader testing with NVDA). Identified 23 accessibility failures. Remediated all 23 over 3 sprints. Re-tested with screen reader users. Evidence pack compiled. NHS Login Integration: Completed NHS Digital supplier onboarding (P5 assurance level for mental health service). Implemented OIDC authorisation code flow with PKCE. Tested in NHS Digital sandbox and integration environments.
The Results
DTAC resubmission approved on first attempt following remediation. NHS App Library listed 14 weeks after ClickMasters engagement began. 1,200 NHS patient registrations in first 8 weeks. DSP Toolkit "Standards Met" maintained at annual renewal.
“Sector: HealthTech / NHS Digital | Technology: React Native, Node.js, FastAPI, FHIR R4 UK Core, NHS Login OIDC, AWS eu-west-2, PostgreSQL, Terraform | Compliance: DTAC (all 5 domains), DSP Toolkit "Standards Met", Cyber Essentials Plus, CREST pen test, WCAG 2.1 AA, DCB0129, UK GDPR Article 9”
Project Details
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