What is UX Design? — UK Software Development Guide

4 min readJune 2025ClickMasters Technical TeamReviewed by James Whitmore, CTO
what is ux design

Direct Answer

UX Design (User Experience Design) is the process of creating products that provide meaningful, accessible, and enjoyable experiences to users. It encompasses research, information architecture, interaction design, visual design, and usability testing. UX design considers the entire journey of a user's interaction with a product — not just the visual interface.

Ux-design in the UK

UX Design has specific legal significance in the UK. The FCA Consumer Duty (2023) explicitly prohibits "dark patterns" and requires software UX to evidence "good outcomes" for customers — making UX design a regulatory compliance activity for FCA-regulated firms. The Equality Act 2010 requires accessible design for disabled users. The ICO has issued guidance on cookie consent UX — misleading consent designs can constitute UK GDPR violations. GOV.UK Design System provides UX standards for public sector services. ClickMasters includes UX design in all software projects — not as an afterthought.

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