Software Maintenance for UK FinTech — FCA PS21/3 operational resilience Built In
ClickMasters provides Software Maintenance for UK FinTech businesses with FCA PS21/3 operational resilience, Cyber Essentials patch management compliance from Sprint 1.
Key Highlights
Compliance
Pricing
Software Maintenance for FinTech — UK Specifics
FCA Operational Resilience SLA Requirements
FCA PS21/3 requires regulated firms to define impact tolerances for important business services. ClickMasters FinTech maintenance retainers include: P1 critical issues (payment processing down, data breach) — 2-hour response, 4-hour resolution target. P2 significant degradation — 4-hour response, 8-hour resolution. P3 non-critical — next business day. Documented SLA directly evidences FCA operational resilience compliance.
Cyber Essentials 14-Day Patch Management
Cyber Essentials patch management: high-severity vulnerabilities must be patched within 14 days. ClickMasters FinTech maintenance retainers include: automated Dependabot dependency scanning (PRs raised automatically), weekly security patch review, and emergency patch deployment capability within 4 hours of confirmed high-risk CVE for client-specific dependencies.
PCI-DSS Change Management for FinTech Maintenance
PCI-DSS Requirement 6 (secure systems and software) requires documented change management for production changes. ClickMasters maintenance retainer documentation: every deployment has a change record, pre-deployment security review, post-deployment verification, and rollback plan. This change management evidence satisfies PCI-DSS R6 requirements.
GDPR Ongoing Compliance in Maintenance
UK GDPR obligations continue after launch: data subject requests must be fulfilled within 1 month, retention policies must be enforced technically (automated deletion), and privacy notices must be updated when processing changes. ClickMasters maintenance retainers include monthly GDPR compliance review: outstanding DSARs, retention policy enforcement, and privacy notice currency.
Compliance
FCA PS21/3 operational resilience
Cyber Essentials patch management
UK GDPR
PCI-DSS
Compliance & Regulations
Every solution we build for this industry is designed to meet the following regulatory and standards requirements.
FCA PS21/3 operational resilience
Cyber Essentials patch management
UK GDPR
PCI-DSS
Investment Options
Flexible engagement models tailored to your fintech project requirements.
from £1,500/month
Full build
- Industry-specific approach
- UK GDPR compliant
- Dedicated technical lead
£3,500–£8,000
Scoping
- Industry-specific approach
- UK GDPR compliant
- Dedicated technical lead
from £1,500/mo
Post-launch
- Industry-specific approach
- UK GDPR compliant
- Dedicated technical lead
What Our Clients Say
Success stories from clients in fintech industry.
“ClickMasters transformed our digital infrastructure. Their understanding of UK fintech regulations saved us months of compliance work.”
Sarah Mitchell
CTO, FinTech Solutions Ltd
“The team's expertise in NHS integrations and DTAC compliance was invaluable. They delivered on time and within budget.”
Dr. James Cooper
Medical Director, HealthFirst UK
“Their grasp of FCA requirements and insurance sector nuances helped us launch our platform 40% faster than expected.”
Michael Brooks
CEO, InsureTech Pro
Frequently Asked Questions
Common questions about fintech software development.
What SLA should I expect for FinTech software maintenance?
For FCA-regulated FinTechs: P1 (business-critical — payment processing, compliance reporting down) should be 2-hour response, 4-hour resolution. P2 (significant degradation) should be 4-hour response, 8-hour resolution. P3 (non-critical) next business day. ClickMasters maintenance retainers include these SLAs with monthly SLA performance reports.
How does Cyber Essentials patch management work in a maintenance retainer?
ClickMasters maintenance retainers include: automated Dependabot scanning (new PRs raised within 24 hours of vulnerability disclosure), weekly security review of pending patches, emergency deployment process for critical CVEs, and monthly patch management report documenting compliance with the 14-day Cyber Essentials requirement.
Related fintech Services
FinTech Software Development UK — FCA, Open Banking & Regulated FinTech Builds
Custom Software Development for UK FinTech Companies — FCA Compliant
MVP Development for UK FinTech Companies — FCA Sandbox Compliant
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