fintech Solutions

Software Maintenance for UK FinTech — FCA PS21/3 operational resilience Built In

ClickMasters provides Software Maintenance for UK FinTech businesses with FCA PS21/3 operational resilience, Cyber Essentials patch management compliance from Sprint 1.

Updated June 20259 min readBy ClickMasters FinTech Team

Key Highlights

FinTechFCA PS21/3 operational resilience💷 from £1,500/month🔒 UK GDPR⚖️ IR35-Safe🇬🇧 UK

Compliance

FCA PS21/3 operational resilience
Cyber Essentials patch management
UK GDPR
PCI-DSS

Pricing

FinTech Software Maintenancefrom £1,500/month
Discovery£3,500–£8,000
Supportfrom £1,500/mo

Software Maintenance for FinTech — UK Specifics

FCA Operational Resilience SLA Requirements

FCA PS21/3 requires regulated firms to define impact tolerances for important business services. ClickMasters FinTech maintenance retainers include: P1 critical issues (payment processing down, data breach) — 2-hour response, 4-hour resolution target. P2 significant degradation — 4-hour response, 8-hour resolution. P3 non-critical — next business day. Documented SLA directly evidences FCA operational resilience compliance.

Cyber Essentials 14-Day Patch Management

Cyber Essentials patch management: high-severity vulnerabilities must be patched within 14 days. ClickMasters FinTech maintenance retainers include: automated Dependabot dependency scanning (PRs raised automatically), weekly security patch review, and emergency patch deployment capability within 4 hours of confirmed high-risk CVE for client-specific dependencies.

PCI-DSS Change Management for FinTech Maintenance

PCI-DSS Requirement 6 (secure systems and software) requires documented change management for production changes. ClickMasters maintenance retainer documentation: every deployment has a change record, pre-deployment security review, post-deployment verification, and rollback plan. This change management evidence satisfies PCI-DSS R6 requirements.

GDPR Ongoing Compliance in Maintenance

UK GDPR obligations continue after launch: data subject requests must be fulfilled within 1 month, retention policies must be enforced technically (automated deletion), and privacy notices must be updated when processing changes. ClickMasters maintenance retainers include monthly GDPR compliance review: outstanding DSARs, retention policy enforcement, and privacy notice currency.

Compliance

FCA PS21/3 operational resilience

Cyber Essentials patch management

UK GDPR

PCI-DSS

Compliance & Regulations

Every solution we build for this industry is designed to meet the following regulatory and standards requirements.

FCA PS21/3 operational resilience

Cyber Essentials patch management

UK GDPR

PCI-DSS

Investment Options

Flexible engagement models tailored to your fintech project requirements.

FinTech Software Maintenance

from £1,500/month

Full build

  • Industry-specific approach
  • UK GDPR compliant
  • Dedicated technical lead
Most Popular
Discovery

£3,500–£8,000

Scoping

  • Industry-specific approach
  • UK GDPR compliant
  • Dedicated technical lead
Support

from £1,500/mo

Post-launch

  • Industry-specific approach
  • UK GDPR compliant
  • Dedicated technical lead

What Our Clients Say

Success stories from clients in fintech industry.

ClickMasters transformed our digital infrastructure. Their understanding of UK fintech regulations saved us months of compliance work.

S

Sarah Mitchell

CTO, FinTech Solutions Ltd

The team's expertise in NHS integrations and DTAC compliance was invaluable. They delivered on time and within budget.

D

Dr. James Cooper

Medical Director, HealthFirst UK

Their grasp of FCA requirements and insurance sector nuances helped us launch our platform 40% faster than expected.

M

Michael Brooks

CEO, InsureTech Pro

Frequently Asked Questions

Common questions about fintech software development.

What SLA should I expect for FinTech software maintenance?

For FCA-regulated FinTechs: P1 (business-critical — payment processing, compliance reporting down) should be 2-hour response, 4-hour resolution. P2 (significant degradation) should be 4-hour response, 8-hour resolution. P3 (non-critical) next business day. ClickMasters maintenance retainers include these SLAs with monthly SLA performance reports.

How does Cyber Essentials patch management work in a maintenance retainer?

ClickMasters maintenance retainers include: automated Dependabot scanning (new PRs raised within 24 hours of vulnerability disclosure), weekly security review of pending patches, emergency deployment process for critical CVEs, and monthly patch management report documenting compliance with the 14-day Cyber Essentials requirement.

Ready to Build for fintech?

Let us engineer a platform that meets your industry regulations, serves your users, and scales with your ambitions.