🏛️ GovTechOn Time📋 Fixed Price

GovTech Benefits Fraud Detection Platform — UK Local Authority

UK6 min readUpdated June 2025
Region
UK
Contract
Fixed Price
Tech Stack
8 Technologies
IP
100% transferred

Project Overview

A UK local authority with £94M annual Housing Benefit expenditure needed to upgrade their fraud detection capa...

Technology Stack

Python/FastAPIPostgreSQLReactXGBoost (scikit-learn)DWP NFI dataHMRC PAYE dataCompanies House APIAWS eu-west-2

Compliance & Standards

UK GDPR Article 6(1)(e)ICO Data Matching guidanceCIPFA Counter-Fraud StandardsSocial Security Administration Act 1992Cyber Essentials
Step 01

The Challenge

A UK local authority with £94M annual Housing Benefit expenditure needed to upgrade their fraud detection capability. The legacy system (manual investigator-driven referrals) identified 240 fraud cases per year. The new platform needed: data matching against DWP, HMRC, and Companies House, ML anomaly detection on benefit claims, and investigator case management. UK GDPR Article 6(1)(e) public task basis, ICO guidance on data matching in the public sector, and CIPFA (Chartered Institute of Public Finance and Accountancy) counter-fraud standards were mandatory. Budget: £75,000.

Step 02

Our Approach

DWP data match

National Fraud Initiative (NFI) — CIPFA-administered data matching exercise (biannual).

HMRC PAYE data match

employed claimants with employment income not declared.

Companies House data match

claimants who are company directors (undeclared income).

Local authority own data

council tax records (number of occupants cross-referenced against single person discount and occupant declarations).

ML Anomaly Detection

Gradient boosting model (XGBoost, Python scikit-learn): trained on 3 years of historical fraud investigations.

Features

claim age, benefit amount vs area median, address change frequency, employment history gaps, number of address co-habitants (council tax cross-reference).

Anomaly score

  • 0–100 risk score per claim.
  • High-risk threshold: claims scoring &gt
  • 75 sent to investigator queue.
  • Model recalibrated quarterly.

ICO Guidance on Data Matching in the Public Sector

  • local authorities have explicit statutory powers for benefit fraud detection (Social Security Administration Act 1992, Housing Act 1996).
  • Article 6(1)(e) public task basis.

Proportionality

data matching only for Housing Benefit fraud detection — no broader profiling.

Transparency

  • privacy notice updated to describe data matching activities.
  • Automated decision-making: ML anomaly score is investigator support only — no automated sanction without human investigation.
  • CIPFA Counter-

CIPFA Fraud and Corruption Tracker

platform generates data for annual counter-fraud return.

Investigation case management

evidence collection, witness statements, prosecution referral tracking.

Overpayment recovery

automated calculation of overpayment amount and penalty for prosecuted cases.

Sanction tracking

caution, prosecution, administrative penalty — CIPFA reporting categories.

Step 03

The Results

Platform live at 14 weeks, £68,000 — under budget.

Fraud cases identified: 240 (legacy) → 680 per year (ML model + data matching).

Overpayment recovery: £1.2M additional recoveries in first year.

False positive investigation rate: 34% (ML referrals requiring investigation but not confirmed as fraud — acceptable in counter-fraud context).

ICO audit: data matching activities reviewed and confirmed compliant.

CIPFA counter-fraud return: automated for first time.

Client Testimonial
£1.2M additional recoveries in the first year — 16x the cost of the platform. 680 cases versus 240. The ICO audit confirmed our data matching was compliant. The ML model's 34% false positive rate sounds high but in counter-fraud it means 66% of investigated cases resulted in confirmed fraud — that is an excellent yield." — Counter-Fraud Manager, UK Local Authority (name withheld)
ClickMasters Case Study Team
Reviewed by James Whitmore, CTO

Project Details

Sector
GovTech
Country
UK
Status
On Time
Contract
Fixed Price
Tech Stack
8 Technologies
Reading Time
6 min
IP Ownership
100% transferred
Last Updated
June 2025
Written By
ClickMasters Case Study Team
Reviewed By
James Whitmore, CTO

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