Project Overview
A UK DVLA-connected digital services provider needed to build a driver licence digital services platform for U...
Technology Stack
Compliance & Standards
The Challenge
A UK DVLA-connected digital services provider needed to build a driver licence digital services platform for UK driving schools and fleet operators -- covering DVLA driver licence check (Share Driving Licence), DVLA DVSA integration (theory test, practical test booking), and fleet driver compliance monitoring. DVLA Share Driving Licence API, DVLA digital services, DVSA test booking API, ICO data protection (driving licence data is personal data), UK GDPR, DVLA data licence (commercial use of DVLA data), WCAG 2.1 AA, Cyber Essentials. Budget GBP90,000.
Our Approach
DVLA Share Driving Licence
driver can share their licence details with a third party (employer, fleet manager, car rental company) via DVLA digital service.
Share Driving Licence API
- 1driver authorises share (driver authenticates with DVLA -- provides authorisation code to third party),
- 2third party queries licence (employer uses authorisation code to query DVLA API -- licence category, expiry, endorsements),
- 3licence validity check (automated check: is licence valid for the vehicle category the employee drives?),
- 4endorsement alert (new endorsement added to licence -- employer notified),
- 5licence expiry alert (licence expires in 90 days -- employer notified).
DVLA data licence
commercial use of DVLA licence data requires DVLA commercial data licence agreement.
Fleet driver compliance
- UK employers with drivers are legally required to check employees hold a valid licence for the vehicle they drive.
- Highway Code and Road Traffic Act 1988.
Fleet compliance platform
- 1driver onboarding (driver authorises Share Driving Licence -- DVLA query API),
- 2licence category validation (vehicle categories -- category B (car), category C (lorry), category D (bus) -- matched to driver role),
- 3periodic recheck (quarterly automated recheck of all fleet driver licences -- endorsements and expiry),
- 4compliance report (monthly report: all drivers checked, any failures or endorsements),
- 5non-compliance workflow (driver fails check -- HR notification, vehicle access suspension pending investigation). Operator Compliance Risk Score (DVSA OCRS): fleet operators with licence check failures face increased DVSA roadside check frequency.
DVSA Theory and Practical Test Integration
DVSA (Driver and Vehicle Standards Agency) test booking
API
- 1theory test booking (driving school books theory test slot for learner via DVSA API),
- 2practical test booking (driving school books practical test slot -- DVSA API -- specific test centre, examiner, date),
- 3test result notification (DVSA API notifies driving school and learner of theory/practical result),
- 4mock test scoring (driving school administers mock practical -- scored against DVSA marking sheet categories),
- 5driving school portfolio (learner driving log -- DVSA recommended 45 hours for average learner -- progress tracking).
DVSA hazard perception
digital hazard perception test practice integrated with DVSA official test categories.
Driving licence data GDPR considerations
- 1sensitive personal data (driving licence number + DOB + endorsements -- identifiable financial/legal data -- treated with care under UK GDPR),
- 2lawful basis (legitimate interest for employer driver compliance checking -- employee does not need to consent, but must be informed),
- 3data minimisation (employer queries only need to know: valid/invalid, category, endorsements -- not full licence details),
- 4retention (DVLA check records -- how long to retain?
ClickMasters
retain for duration of employment + 3 years for potential Road Traffic Act disputes), (5) DVLA data licence (commercial redistribution of DVLA data is restricted -- data licence required from DVLA before building commercial service).
ICO employment guidance
employee DVLA check records are employment records -- ICO employment guidance applies.
The Results
Platform live at 16 weeks, GBP84,000. 2,800 driving school and fleet operator clients.
DVLA Share Driving Licence API: 100% automated.
Fleet driver checks: 84,000 drivers checked quarterly.
Licence expiry alerts: 100% automated.
DVSA test booking: 28,000 tests booked in year one.
DVLA data licence: confirmed.
UK GDPR compliant.
WCAG confirmed.
NPS 86. 2,800 clients. 84,000 fleet driver checks quarterly. 28,000 DVSA tests booked.
DVLA data licence confirmed.
WCAG confirmed.
NPS 86.
The quarterly automated fleet licence check -- every driver, every quarter, automated -- solved a compliance problem that every UK fleet operator has but most ignore until there is an accident.
When a company vehicle is involved in a serious accident and the driver had an undisclosed disqualification, the employer faces criminal liability.
Quarterly automated checks are not just compliance.
They are liability management. -- CEO, UK Fleet Driver Compliance SaaS
Project Details
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