HealthTech NHS Community Pharmacy Clinical Services Platform

CPCF Clinical Service Workflow: Pharmacy First (February 2024): seven clinical pathways (UTI, shingles, sore throat, impetigo, infected insect bite, sinusitis, earache). Consultation workflow: patient presents → pharmacist selects pathway → structured consultation (SOAP format — Subjective, Objective, Assessment, Plan) → treatment recommendation (supply OTC, supply POM under Patient Group Direction, or refer to GP). NHS claim: successful consultation generates Pharmacy First claim submitted to NHS BSA (Business Services Authority) via CPCF claim API. NHS Spine Integration for Pharmacy: NHS EPS (Electronic Prescription Service): prescribed items dispensed against EPS prescription → claim submitted via EPS Release 2. PDS (Patient Demographic Service): patient NHS number lookup from name/DOB for clinical record. SCR (Summary Care Record): pharmacist views patient allergies and current medications from SCR before supplying. NHS ODS: pharmacy ODS code used for all NHS claims. NHS Spine integration: all via NHS Spine IM1 interface (SOAP XML — legacy NHS messaging standard) for EPS/SCR. NHS BSA CPCF Claims Automation: NHS Business Services Authority (BSA): all NHS pharmacy remuneration claims submitted to BSA monthly. CPCF claim types: Pharmacy First consultation claim (per consultation), Hypertension Case Finding claim (per blood pressure check with referral outcome), Flu Vaccination claim (per vaccination administered). Claim submission: automated XML claim submission to NHS BSA Electronic Submission system. Claim reconciliation: BSA payment confirmation matched against submitted claims — discrepancies flagged for manual review. Pharmacist Clinical Documentation: Consultation record: structured SOAP note, clinical findings (blood pressure reading, symptoms checklist), treatment supplied (dm+d medicinal product code), outcome (treated/referred/signposted). SNOMED CT: clinical findings coded to SNOMED CT UK drug extension (pharmacist consultation codes). GPhC (General Pharmaceutical Council) CPD: consultation records exportable for GPhC CPD portfolio. UK GDPR Article 9: health data — pharmacy as controller, NHS BSA as processor for claims. Retention: 8 years (NHS records management code).