πŸ₯ HealthTechOn TimeπŸ“‹ Fixed Price

HealthTech NHS Digital Pharmacy Dispensing Platform

UK6 min readUpdated June 2026
Region
UK
Contract
Fixed Price
Tech Stack
9 Technologies
IP
100% transferred

Project Overview

UK community pharmacy chain (280 dispensing sites, 8.4M items/year) needed to modernise dispensing management....

Technology Stack

ReactReact Native (Expo)Node.js/FastifyPostgreSQLNHS EPS R3 APINHS BSA FP10NHS GP Connect allergy APIHSCNAWS eu-west-2

Compliance & Standards

NHS EPS R3NHS DTAC all 5 domainsDCB0129NHS BSA FP10CQCGPhCUK GDPR Article 9WCAG 2.1 AACyber Essentials Plus
Step 01

The Challenge

UK community pharmacy chain (280 dispensing sites, 8.4M items/year) needed to modernise dispensing management. NHS EPS R3, NHS DTAC all 5 domains, DCB0129 (dispensing errors = clinical safety incidents), CQC, GPhC, HSCN, UK GDPR Article 9, WCAG 2.1 AA. Budget GBP130,000.

Step 02

Our Approach

EPS R3

  • electronic prescriptions from GP to pharmacy. (1) prescription download (pharmacy nominates -- EPS Token API), (2) dispensing claim (NHSBSA FP10 claim -- GBP9.90 dispensing fee per item 2024/25), (3) cancellation handling (GP cancels before dispensing), (4) repeat dispensing (multiple EPS tokens), (5) controlled drugs (Schedule 2/3 -- EPS CD prescriptions require paper signature for Schedule 2).
  • Monthly FP10 claim automated to NHS BSA.

MDS Barcode Verification

MDS (Monitored Dosage System): blister pack compliance aids for complex patients.

Critical DCB0129 hazard

wrong medication in blister.

Mitigation

barcode verification required at each MDS dispensing step -- scanner prevents wrong drug from being placed in blister.

System

each medication scanned against prescription before placement.

MDS schedule

which medications, which times, which days -- automated from GP repeat prescriptions.

Critical hazards and mitigations

  • 1wrong drug -- barcode scan at dispensing, patient identity check before handout,
  • 2wrong dose -- dose check display (prescribed vs dispensed),
  • 3expired medication -- batch/expiry tracking (alert if expiry within 7 days),
  • 4allergy not checked -- NHS GP Connect allergy data at dispensing (automated alert if allergy match),
  • 5controlled drug error -- CD register, dual pharmacist verification for Schedule 2.

CQC and GPhC Compliance

  • 1SOPs digital library (CQC -- version control for all dispensing SOPs),
  • 2CD register (Schedule 2 -- running balance, dual checks, GPhC regulation),
  • 3near-miss reporting (GPhC quality improvement),
  • 4clinical audit (quarterly),
  • 5CPD records (GPhC pharmacist records). Companies House verification for new pharmacy owner GPhC registration.
Step 03

The Results

NHS DTAC approved all 5 domains.

Platform live at 22 weeks, GBP122,000. 280 sites. 8.4M items/year.

EPS R3 automated (NHS BSA FP10 claims).

MDS barcode verification 100%.

Dispensing error rate 0.014% vs GPhC target 0.1%. 284 near-misses captured year one.

CD dual verification 100%.

CQC: Inadequate to Good.

WCAG zero.

The MDS barcode verification blocked 18 potential medication errors in our first 12 months.

Each could have reached a vulnerable patient.

Technology that blocks errors before they happen is the only acceptable standard for clinical safety. -- Superintendent Pharmacist, UK Community Pharmacy Chain

Project Details

Sector
HealthTech
Country
UK
Status
On Time
Contract
Fixed Price
Tech Stack
9 Technologies
Reading Time
6 min
IP Ownership
100% transferred
Last Updated
June 2026
Written By
ClickMasters Case Study Team
Reviewed By
James Whitmore, CTO

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