🏥 HealthTechOn Time📋 Fixed Price

HealthTech NHS Integrated Care Board Clinical Analytics Platform

UK6 min readUpdated March 2026
Region
UK
Contract
Fixed Price
Tech Stack
9 Technologies
IP
100% transferred

Project Overview

An NHS Integrated Care Board (ICB) managing healthcare for 1.4M residents, £2.8B annual health expenditure, an...

Technology Stack

ReactNode.js/FastifyRedshift ServerlessdbtAWS GlueQuickSightNHS DTACGOV.UK NotifyAWS eu-west-2

Compliance & Standards

NHS DTAC all 5 domainsUK GDPR Article 9NHS DSP ToolkitNHS England ICB governanceWCAG 2.1 AACyber Essentials PlusISO 27001
Step 01

The Challenge

An NHS Integrated Care Board (ICB) managing healthcare for 1.4M residents, £2.8B annual health expenditure, and 42 GP practices needed a unified clinical analytics platform — replacing fragmented SSRS reports, manual Excel extracts, and SUS (Secondary Uses Service) data reconciliation. NHS DTAC all 5 domains, UK GDPR Article 9 (population health data is special category), NHS DSP Toolkit, ICB governance (NHS England Long Term Plan — population health management mandate), WCAG 2.1 AA, and Cyber Essentials Plus were mandatory. Budget: £95,000.

Step 02

Our Approach

ICB population health data sources

  • 1SUS (Secondary Uses Service — admitted patient care, outpatient, A&E — from NHS Digital),
  • 2GPES (General Practice Extraction Service — primary care activity data),
  • 3CSDS (Community Services Data Set),
  • 4IAPT (Improving Access to Psychological Therapies — mental health),
  • 5MHSDS (Mental Health Services Data Set).

Data architecture

  • all 5 sources → AWS Glue (ETL — NHS-standard fields mapped to ICB analytics schema) → Redshift Serverless (analytics data warehouse) → QuickSight (dashboards — ICB commissioners).
  • NHS DTAC Domain 4 (Interoperability): data lineage documented via dbt DAG — every metric traceable to NHS source data set and NHS Digital specification.
  • Population Health Stratification —

Population health management

identify high-risk patients before they deteriorate — proactive intervention vs reactive treatment.

Risk stratification

  • 1King's Fund Combined Predictive Model (CPM) adapted for NHS data,
  • 2QAdmissions score (likelihood of unplanned hospital admission — NHS-validated),
  • 3frailty index (electronic Frailty Index — eFI — from primary care data),
  • 4multimorbidity count (number of long-term conditions per patient).

Pseudonymised population

  • NHS number pseudonymised (HMAC-SHA256 consistent pseudonym) — population-level analytics without direct NHS number exposure.
  • GP practice-level stratification: GP practice sees only their own patients' risk scores (not ICB-wide data) — Row Level Security in QuickSight.

Waiting List Analytics and RTT Management

NHS RTT (Referral to Treatment): maximum 18 weeks from referral to treatment (NHS Constitution standard).

RTT breach prediction

  • 1current waiting list by specialty (imported weekly from NHS trusts — NHSE Waiting List tracker API),
  • 2breach prediction (current wait + expected additional wait by specialty → predicted breach date),
  • 3capacity modelling (available outpatient slots vs demand — gap analysis).

ICB action

commissioner identifies at-risk RTT patients → accelerated pathway.

Elective recovery analytics

COVID-19 backlog — ICB tracks progress against NHS England elective recovery plan milestones.

NHSE Waiting List Minimum Data Set

automated weekly extract for NHS England reporting.

GP practice dashboards

each of 42 GP practices sees their own practice-level data (comparative against ICB average — anonymised benchmarking).

Metrics

  • 1QOF (Quality and Outcomes Framework — GP achievement against clinical indicators),
  • 2appointment utilisation (DNA rate, appointment type mix, clinical staff utilisation),
  • 3prescribing analytics (high-cost prescribing, antibiotic stewardship, biosimilar switch rate),
  • 4referral analytics (referral rate by specialty, conversion to first appointment, Did Not Attend rate). GPCOG (General Practice COVID Oversight Group) reporting: automated monthly GPCOG report from analytics platform — reduces GP admin burden.
Step 03

The Results

NHS DTAC approved all 5 domains.

Platform live at 16 weeks, £88,000 — under budget. 1.4M population analytics live.

RTT breach prediction: 94.2% accuracy (4-week lookahead).

QAdmissions risk stratification: 28,000 high-risk patients identified — 4,200 proactive interventions initiated.

GP dashboard adoption: 38 of 42 GP practices actively using within 30 days.

NHSE reporting: 100% automated.

UK GDPR Article 9 pseudonymisation: confirmed by ICO DPO review.

NHS DSP Toolkit: compliant.

Analyst productivity: 8 hours/week saved per commissioner analyst.

Client Testimonial
1.4M population. RTT prediction 94.2%. 28,000 high-risk identified, 4,200 proactive interventions. GP adoption 38 of 42 practices. NHSE reporting automated. DTAC confirmed. Analyst productivity 8 hours/week saved each. The population health stratification — QAdmissions risk scores to identify who will be admitted before they are admitted — is the clinical analytics that changes healthcare from reactive to proactive. The platform paid for itself in the first quarter from avoided emergency admissions alone." — Director of Population Health, NHS ICB (name withheld)
ClickMasters Case Study Team
Reviewed by James Whitmore, CTO

Project Details

Sector
HealthTech
Country
UK
Status
On Time
Contract
Fixed Price
Tech Stack
9 Technologies
Reading Time
6 min
IP Ownership
100% transferred
Last Updated
March 2026
Written By
ClickMasters Case Study Team
Reviewed By
James Whitmore, CTO

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