NHS Digital Pharmacy Dispensing Platform -- EPS and NHS BSA

Integration

EPS (Electronic Prescription Service): NHS Digital service allowing GPs to send prescriptions electronically to pharmacies.

EPS integration

• 1EPS prescription download (pharmacy nominates a dispensing point -- prescriptions downloaded from NHS Spine via EPS API),
• 2dispense claim (pharmacy dispenses prescription -- claim submitted to NHS BSA via EPS),
• 3dispense notification (patient notification sent via EPS when prescription ready for collection),
• 4prescription tracker (NHS App integration -- patient tracks prescription status),
• 5cancellation handling (GP cancels prescription via EPS -- pharmacy must stop dispensing).

NHS Spine connectivity

EPS requires NHS Spine connection (HSCN -- same as PDS, GP Connect).

ClickMasters EPS

HSCN onboarding started day 1.

NHS BSA Prescription Pricing

NHS BSA (Business Services Authority) prescription pricing and reimbursement: (1) FP10 claim (pharmacy submits monthly FP10 claim to NHS BSA -- all dispensed items), (2) Drug Tariff (NHS BSA publishes Drug Tariff monthly -- price paid for each drug), (3) NCSO (No Cheaper Stock Obtainable) -- when drug is out of stock, pharmacy claims NCSO reimbursement at higher rate), (4) endorsement (pharmacy must endorse prescription correctly -- endorsement errors cause NHS BSA payment reductions), (5) contractor payment (NHS BSA pays pharmacy monthly -- reimbursement + dispensing fee + service fees).

Automated FP10 claim generation

ClickMasters platform auto-generates FP10 claim from dispensed items -- pharmacy pharmacist reviews and submits.

GPhC and CQC Compliance in Dispensing System

GPhC (General Pharmaceutical Council): pharmacy professional regulator.

GPhC standards for dispensing systems

• 1SOPs (Standard Operating Procedures) -- dispensing SOP must be documented and accessible in system),
• 2CD register (Controlled Drugs register -- CD dispensing logged digitally -- Home Office CD regulations),
• 3near miss log (dispensing near misses logged -- GPhC expects near miss analysis),
• 4patient safety alert (MHRA and NHS BSA patient safety alerts -- system must show active alerts for affected drugs),
• 5audit trail (every dispensing action logged -- GPhC inspection expects complete audit trail).

ClickMasters GPhC module

• SOPs displayed at point of dispense, CD register automated, near miss workflow, patient safety alert feed.
• Patient-

NHS App integration for pharmacy

• 1prescription tracking (patient sees prescription status on NHS App -- nominated pharmacy, dispensed, ready to collect),
• 2repeat prescription ordering (patient orders repeat via NHS App -- EPS sends to pharmacy),
• 3My Planned Care (NHS App -- planned care pathway -- pharmacy receives discharge prescription from hospital),
• 4NHS Login (patient authenticates via NHS Login P9 -- accesses prescription history),
• 5pharmacy search (NHS App pharmacy search -- pharmacy registers dispensing location on NHS App).

ClickMasters pharmacy NHS App

prescription tracking real-time (patient sees dispensing status updated within 60 seconds of dispense action).