Project Overview
A UK FCA-authorised BNPL (Buy Now Pay Later) provider preparing for FCA regulation of the BNPL sector (Consume...
Technology Stack
Compliance & Standards
The Challenge
A UK FCA-authorised BNPL (Buy Now Pay Later) provider preparing for FCA regulation of the BNPL sector (Consumer Credit Act 2026 amendments bringing BNPL under full FCA regulation) needed to build a compliant consumer credit platform — replacing their legacy Stripe payment infrastructure with a regulated credit product. FCA Consumer Credit permissions, FCA Consumer Duty PS22/9, CCA (Consumer Credit Act — regulated credit agreements), FCA CONC (Consumer Credit sourcebook), credit risk assessment (open banking affordability + credit bureau), UK GDPR, and WCAG 2.1 AA were mandatory. Budget: £140,000.
Our Approach
FCA consumer credit regulation of BNPL
from 2026, BNPL products are regulated credit agreements under CCA.
Regulated BNPL requirements
- 1credit agreement (CCA Section 61 — written credit agreement, prescribed terms, cooling-off right),
- 2creditworthiness assessment (FCA CONC 5.2A — assess affordability before granting credit),
- 3APR disclosure (CCA Section 20 — Annual Percentage Rate must be disclosed even for 0% interest BNPL),
- 4pre-contractual information (SECCI — Standard European Consumer Credit Information — standard form required by FCA),
- 5FCA credit register reporting (credit bureau reporting — positive and negative data — from credit agreement start).
Platform
credit agreement generation, SECCI generation, APR calculation engine (actuarial — correct APR for 0% BNPL), credit bureau reporting via Experian/Equifax B2B API.
Open Banking Affordability Assessment
FCA CONC 5.2
A creditworthiness assessment
lender must consider income, committed expenditure, and any other credit before approving BNPL.
Open Banking affordability
- 1TrueLayer AISP (6-month bank account transaction history — customer consents),
- 2income identification (salary credits, regular income patterns — ML categorisation),
- 3committed expenditure (rent/mortgage, utility direct debits, loan repayments — ML categorisation),
- 4disposable income (income minus committed expenditure),
- 5credit affordability check (BNPL repayment as % of disposable income — FCA stress test at +3% interest rate even for 0% product).
Credit bureau
Equifax CreditScore API (CCJs, defaults, existing credit commitments).
Automated decision
- income - committed expenditure - existing credit repayments - BNPL repayment >
- £0 and creditworthy → approve.
FCA Consumer Duty PS22/9 for BNPL
BNPL Consumer Duty obligations are the most scrutinised of all credit products.
Consumer Duty design principles
- 1product suitability — BNPL is not suitable for financially vulnerable customers (gambling-related spend, patterns suggesting over-indebtedness → decline),
- 2price and value — 0% BNPL is genuine value only if merchant discount rate (MDR) does not lead to higher retail prices being passed to non-BNPL customers,
- 3consumer understanding — plain English credit agreement (Flesch-Kincaid Grade Level < 8 — automated readability check),
- 4consumer support — missed payment communication must be supportive, not threatening — FCA Consumer Duty tone of voice guidelines.
Vulnerable customer identification
open banking data flags potential vulnerability (gambling transactions, consistent overdraft, late payment patterns) → automatic referral to vulnerability support pathway (not decline — FCA expects engagement not exclusion).
Merchant integration
BNPL embedded at checkout (Shopify app, WooCommerce plugin, and headless JavaScript SDK).
Merchant flow
- 1customer selects BNPL at checkout,
- 2BNPL platform creates credit agreement (pre-filled from merchant basket data),
- 3customer completes identity verification (Onfido) and affordability check,
- 4credit approved → BNPL platform pays merchant in full within T+1 (GoCardless B2B payment),
- 5customer repays BNPL in instalments (3/6/12 months — GoCardless VRP — Variable Recurring Payments).
Merchant discount rate
2–4% of transaction value (merchant pays for BNPL service).
FCA register
BNPL platform registered as credit broker (and lender if funding from balance sheet) — credit register listing shown at checkout (FCA requirement).
The Results
FCA Consumer Credit authorisation confirmed.
Platform live at 22 weeks, £128,000 — under budget.
Creditworthiness assessment: 100% automated (open banking + credit bureau).
CCA credit agreement generation: 100% compliant (legal review confirmed).
Consumer Duty readability: all credit agreements Flesch-Kincaid Grade Level 7.2 (target: < 8).
APR disclosure: 100% (zero FCA FRN compliance failures).
Vulnerable customer identification: 4.2% of applicants identified and referred to support pathway.
Credit bureau reporting: live from day 1.
Merchant integration: Shopify app and JavaScript SDK live.
FCA CONC compliance confirmed.
“FCA Consumer Credit authorised. Creditworthiness 100% automated. CCA agreements confirmed. Consumer Duty Grade Level 7.2. Vulnerable customer 4.2% identified and supported — not declined. APR zero FCA findings. Credit bureau live day 1. The Consumer Duty BNPL design — supporting vulnerable customers through a dedicated pathway rather than declining them — was the regulatory stance that got FCA authorisation approved. FCA wants engagement with vulnerability, not exclusion. ClickMasters understood this distinction and built it in from Sprint 1." — CEO, UK BNPL Provider (name withheld)”
Project Details
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