Project Overview
A UK FCA-authorised investment crowdfunding platform with 28,000 registered investors and 420 successfully fun...
Technology Stack
Compliance & Standards
The Challenge
A UK FCA-authorised investment crowdfunding platform with 28,000 registered investors and 420 successfully funded campaigns (£84M raised) needed to rebuild their legacy platform. FCA COBS 4 (financial promotions — appropriateness test), FCA PS16/15 (crowdfunding rules), FCA Consumer Duty PS22/9, CASS 7 (client money — investor funds in segregated accounts), UK GDPR (investor and company personal data), and AML (MLRs 2017 — investor verification) were mandatory. Budget: £140,000.
Our Approach
FCA investment crowdfunding
retail investors must pass an appropriateness test before investing.
COBS 4 test
- questions assessing understanding of (1) investment risk (capital at risk), (2) illiquidity (cannot sell shares easily), (3) diversification (should not invest >
- 10% of investable assets).
Platform implementation
appropriateness test on first investment, annual re-test for all investors, and investor classification (restricted investor, high net worth investor, sophisticated investor — different access levels).
Failed test
24-hour cooling-off period before re-test.
CASS 7 Client Money Segregation
CASS 7 (Client Assets Sourcebook for investment crowdfunding): investor funds held in designated client money account (Barclays or equivalent) before allocation to campaigns.
Segregation
each investor's committed funds tracked individually — investor can see their committed (not yet allocated) funds vs invested (allocated to campaign) funds.
CASS reconciliation
daily reconciliation of client money account balance against sum of all investor committed funds.
Campaign completion
funds released to company on campaign success, returned to investors if campaign fails.
FCA COBS 4 financial promotions
investment offers must be approved by an FCA-authorised person and comply with fair, clear, and not misleading standard.
Campaign due diligence
- Companies House verification, director check (AML/PEP screening), financial forecasts review (ClickMasters builds a structured forecast submission and review workflow), and investment memorandum (IM) compliance check (legal review).
- Cooling-off period: 48 hours after investment committed — investor can cancel without penalty.
FCA PS16/15
crowdfunding platforms may operate secondary markets for shares.
Secondary market
investor can list shares for sale (price + quantity), buyer browses and commits, transfer agent (Equiniti or Computershare) processes share transfer.
FCA
secondary market must display fair value indicator (DCF or comparator valuation — not just last transaction price).
CREST
for companies with 50+ shareholders, shares moved to CREST (UK central securities depository) to facilitate secondary trading.
The Results
FCA COBS 4 compliance confirmed.
Platform live at 20 weeks, £128,000 — under budget.
Appropriateness test pass rate: 78% (expected — investment complexity screens out inappropriate investors).
CASS 7 daily reconciliation: 100% automated.
Campaign completion time (due diligence to live): 4.2 weeks → 2.1 weeks.
Secondary market launch: 340 share listings in first 3 months.
FCA Consumer Duty annual review: confirmed compliant.
Investor NPS: 78 (legacy platform: 42).
“CASS 7 daily reconciliation automated. Campaign completion from 4.2 to 2.1 weeks. Secondary market 340 listings in 3 months. FCA Consumer Duty confirmed compliant. Investor NPS from 42 to 78. The appropriateness test implementation was the most important regulatory element — 78% pass rate means we are reaching the right investors and screening the wrong ones appropriately." — CEO, UK Investment Crowdfunding Platform (name withheld)”
Project Details
Related Case Studies
View AllOpen Banking AISP Platform for UK FinTech Startup
Open Banking AISP Platform for UK FinTech Startup. A UK FinTech startup needed to build an FCA-authorised Account Information Service Provider (AISP) platform that could a...
AI-Powered Customer Service Platform — UK FinTech
A UK FinTech company with 180,000 customers was spending £840,000/year on a 45-person customer service team, p...
Digital Banking Platform MVP — UK Challenger Bank
A UK challenger bank startup had received FCA authorisation with restriction (they could accept deposits but n...
Ready to Transform Your Business?
Let's discuss how our technical expertise can help you achieve remarkable results.