Project Overview
A UK FCA-authorised neobank targeting SME businesses (sole traders, Ltd companies, and partnerships) with 84,0...
Technology Stack
Compliance & Standards
The Challenge
A UK FCA-authorised neobank targeting SME businesses (sole traders, Ltd companies, and partnerships) with 84,000 business accounts and £2.1B in deposits needed to build an embedded finance platform — enabling third-party software providers (accountancy software, payroll platforms, e-commerce platforms) to embed banking services via API. FCA Electronic Money Institution (EMI) authorisation, FCA Consumer Duty PS22/9 (SME protection under Consumer Duty — SME threshold applies), PSD2/PSRs UK, Open Banking OBIE, AML MLRs 2017 (business KYC), Companies House API, HMRC MTD (Making Tax Digital), UK GDPR, and WCAG 2.1 AA were mandatory. Budget: £160,000.
Our Approach
Embedded finance architecture
ClickMasters built the SME challenger bank API platform that enables third-party ISVs (Independent Software Vendors) to embed banking services.
API products
- 1Embedded Current Account (ISV creates business current account in-app — no bank redirect),
- 2Embedded Payments (ISV initiates BACS/Faster Payments from business account),
- 3Embedded Card Issuing (ISV creates Mastercard commercial card for business customers — Marqeta card issuing API),
- 4Business Lending Signal (ISV shares cashflow data → bank assesses pre-approval — no manual application),
- 5Accounting Software Integration (Xero, QuickBooks, FreeAgent — bank transaction categorisation synced to accounting software).
ISV onboarding
API key + webhook configuration via ISV developer portal (Stripe-inspired developer experience).
Business KYC and Companies House Integration
Business KYC (Know Your Business): more complex than consumer KYC — must verify the business AND its beneficial owners.
KYC workflow
- 1Companies House search (company name/number → Companies House API → registered name, registered address, SIC code, status),
- 2director verification (all directors listed at Companies House → Onfido identity verification for each director),
- 3beneficial owner check (PSC — Persons with Significant Control — Companies House API → UBO identification),
- 4AML screening (ComplyAdvantage — all directors and UBOs screened for PEPs/sanctions/adverse media),
- 5source of funds (business bank statements or HMRC SA302 for sole traders).
Enhanced due diligence
high-risk SIC codes (gambling, crypto, adult entertainment) → senior compliance officer manual review.
HMRC Making Tax Digital Integration for SMEs
- HMRC MTD (Making Tax Digital): all VAT-registered businesses must file VAT returns digitally via HMRC API.
- Bank-native
MTD
- 1transaction categorisation (bank statement transactions → VAT category — standard rate, reduced rate, zero-rated, exempt),
- 2MTD VAT return (categorised transactions → VAT calculation → HMRC MTD VAT API submission),
- 3MTD ITSA (Making Tax Digital for Income Tax — from April 2026 for businesses with > £10,000 income) — bank transactions → quarterly ITSA updates → HMRC MTD ITSA API.
Value proposition
businesses using embedded bank account for all transactions → 100% transaction capture → fully automated MTD VAT and ITSA.
Accountancy software sync
Xero/QuickBooks via Open Banking bank feed (TrueLayer AISP → accounting software → MTD filing).
FCA Consumer Duty for SME Banking
FCA Consumer Duty PS22/9 —
SME threshold
Consumer Duty applies to SMEs defined as businesses with fewer than 50 employees and less than £10M annual turnover. 84% of UK businesses are within Consumer Duty SME threshold.
Consumer Duty SME banking design
- 1fee transparency (all fees displayed in plain English — no hidden charges — FCA PS22/9 zero tolerance),
- 2fair overdraft pricing (unarranged overdraft — FCA PS22/9 bans unfair unarranged overdraft charges),
- 3business account switching (7-day Current Account Switching Service — CASS — for business accounts),
- 4complaints (SME complaints handled under FCA DISP — not just ombudsman — ClickMasters builds DISP-compliant complaint workflow),
- 5vulnerable business identification (businesses experiencing financial distress — Consumer Duty requires supportive engagement).
The Results
FCA EMI authorisation confirmed.
Platform live at 26 weeks, £148,000 — under budget. 84,000 business accounts live.
Embedded finance ISV onboarding: 28 ISV partners live within 6 months.
MTD VAT automation: 94.2% of eligible businesses filing via bank-native MTD (previously 42% manual).
Business KYC STP (Straight Through Processing): 84.2% automated (15.8% enhanced due diligence manual review).
Companies House API accuracy: 99.8%.
FCA Consumer Duty review: confirmed compliant.
Xero/QuickBooks sync: 68% of business accounts connected to accounting software.
FCA GABRIEL reporting: 100% automated.
“28 ISV partners in 6 months. MTD automation 94.2%. Business KYC 84.2% STP. Accounting sync 68%. Consumer Duty confirmed. GABRIEL automated. The embedded finance API architecture — Stripe-inspired developer experience for ISV onboarding — was what made 28 partners in 6 months possible. Banking APIs with world-class developer experience do not exist in the UK incumbent bank market. ClickMasters built the infrastructure that makes embedded finance actually work, not just theoretically possible." — CEO, UK SME Challenger Bank (name withheld)”
Project Details
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