🏥 HealthTechOn Time📋 Fixed Price

HealthTech NHS Pathology Results Platform — Integrated Care System

UK6 min readUpdated July 2025
Region
UK
Contract
Fixed Price
Tech Stack
7 Technologies
IP
100% transferred

Project Overview

An NHS Integrated Care System managing pathology results for 14 GP practices and 2 community hospitals needed ...

Technology Stack

ReactNode.js/FastifyPostgreSQLHAPI FHIR R4NHS SDSGOV.UK NotifyAWS eu-west-2

Compliance & Standards

DTAC all 5 domainsDCB0129HL7 v2 / FHIR R4 UK CoreNHS SDSUK GDPR Article 9NHS DSP ToolkitWCAG 2.1 AACyber Essentials Plus
Step 01

The Challenge

An NHS Integrated Care System managing pathology results for 14 GP practices and 2 community hospitals needed to replace the legacy CITO (legacy pathology results viewer, 2008) with a modern pathology results platform — providing clinicians with real-time results, critical value alerting, and trend analysis. HL7 v2 to FHIR R4 migration, NHS Spine integration (SDS for authentication), DTAC all 5 domains, DCB0129 (critical value alerting is a patient safety priority), and UK GDPR Article 9 were the requirements. Budget: £75,000.

Step 02

Our Approach

NHS Pathology FHIR R4 Implementation Guide

  • DiagnosticReport resource (report header — requesting clinician, specimen, report status), Observation resources (individual test results — LOINC codes, numeric values, reference ranges, abnormal flags).
  • HL7 v2 ORU R01 →

FHIR R4 transformation

HAPI FHIR message parser with UK Core profile validation.

Bidirectional

receive results (HL7 v2 in, FHIR R4 out for viewer) and send orders (FHIR R4 ServiceRequest out).

Critical Value Alerting

  • Critical values (results outside limits requiring urgent clinical action — e.g., potassium &gt
  • 6.0 mmol/L, haemoglobin &lt
  • 70 g/L, INR &gt
  • 10): automatic alert to requesting clinician within 5 minutes of result receipt.

Alert channel

GOV.UK Notify SMS to clinician mobile + in-app notification.

Acknowledgement required

clinician must acknowledge critical alert within 30 minutes — escalation to duty clinician if no acknowledgement.

DCB0129 hazard

alert not delivered or acknowledged — mitigated by dual-channel plus escalation.

NHS SDS Authentication

NHS Spine Directory Service (SDS): GP clinical system authentication for NHS Spine access.

Smartcard integration

NHS Spine requires Smartcard (RA01/02) authentication for clinical data access.

RBAC

NHS Spine Role Based Access Control — GP sees only results for their registered patients (ODS code matching).

Audit

every result access logged with clinician NHS number and ODS code — NHS DSP Toolkit audit trail requirement.

Pathology results

health data, Article 9 special category.

Basis

Article 9(2)(h) — provision of health care.

Retention

pathology results retained for 8 years (NHS Records Management Code — adults).

Minimum necessary access

clinicians see only results for their registered patients.

Results search

clinician cannot search by diagnosis or result value across population — only patient-level access.

Step 03

The Results

DTAC approved all 5 domains.

Platform live at 14 weeks, £68,000 — under budget.

Critical value alert delivery: 100% within 5 minutes.

Acknowledgement compliance: 94% within 30 minutes (target: 90%).

Clinical result retrieval time: CITO average 4.1 minutes → new platform 18 seconds.

Abnormal result trend analysis: 340 cases where trend identified before individual result crossed critical threshold.

WCAG 2.1 AA: zero non-compliances.

Client Testimonial
100% critical value alert delivery within 5 minutes. On the old system, critical results were phoned through — and phone calls were sometimes missed. 340 trend-detected cases where the alert fired before any individual result crossed the critical threshold. DTAC first submission. Result retrieval 4 minutes to 18 seconds — clinicians spend the time saved on patients, not the system." — Chief Medical Information Officer, NHS ICS (name withheld)
ClickMasters Case Study Team
Reviewed by James Whitmore, CTO

Project Details

Sector
HealthTech
Country
UK
Status
On Time
Contract
Fixed Price
Tech Stack
7 Technologies
Reading Time
6 min
IP Ownership
100% transferred
Last Updated
July 2025
Written By
ClickMasters Case Study Team
Reviewed By
James Whitmore, CTO

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