PropTech Build-to-Rent Portfolio Management Platform — UK Institutional Landlord

Tenancy Lifecycle Management: Build-to-rent tenancy lifecycle: enquiry → reference → tenancy agreement → occupancy → rent collection → maintenance → renewal/checkout. Digital tenancy agreement: DocuSign eSignature, tenancy terms inline (no PDF download required — accessibility-first). Renters' Rights Bill 2024: periodic tenancy by default (no fixed-term ASTs for BTR), rent increase process (Section 13 notice with prescribed 2-month notice period), and grounds for possession (grounds 1–17 with landlord obligation evidence requirements). Predictive Maintenance Engine: IoT sensor integration: smart meters (Ofgem DCC API for energy consumption), boiler service alerts (connected boilers — Vaillant/Worcester Bosch API), and water leak sensors (push notifications). Predictive maintenance algorithm: boiler service history + average service interval + last service date = predicted next service date. Void management: unit checkout → automated check schedule (electrical test, gas safety, EPC, inventory check) → contractor booking. RICS decent homes standard: automated compliance checklist per unit. Homes England Affordable Housing Reporting: Homes England SOAHP (Shared Ownership and Affordable Homes Programme): affordable units within BTR development require quarterly reporting to Homes England. Data: unit type, tenure, rent (vs market rent — affordability calculation), and occupation status. Homes England Data Collections system: automated data extract in Homes England-specified format, uploaded via API. Rent to market ratio: automated calculation per quarter — flag units drifting above Homes England affordability threshold. UK GDPR Tenant Data Architecture: Tenant data in BTR: highly sensitive (home address, rent payment history, financial referencing data, maintenance request content). Legal basis: contract performance (tenancy agreement). Retention: tenancy data retained 6 years post-tenancy (Limitation Act 1980 — potential claims period). Tenant portal: tenant can view their own data, download documents, and request erasure (subject to legal retention obligations). Subject access requests: automated DSAR export (all tenant data in one PDF within 30 days).