SaaS Development for UK LogTech — UK GDPR Built In

UK Logistics SaaS Market and Architecture

UK logistics SaaS serves three distinct customer segments: (1) large 3PLs and freight forwarders (enterprise — complex integrations, long sales cycles, bespoke requirements), (2) SME hauliers and couriers (growth — standardised product, self-service onboarding, Stripe billing), (3) e-commerce brands needing fulfilment visibility (high volume, API-first, competitive). SaaS architecture: multi-tenant (PostgreSQL RLS per client — client data isolation), subscription billing (Stripe Billing — per-vehicle or per-shipment pricing), and carrier API marketplace (Royal Mail, DPD, DHL, Evri — one integration, multiple carriers). UK logistics SaaS pricing: per-vehicle £20–£80/month, per-shipment £0.02–£0.10, per-user £30–£150/month (enterprise seat-based).

HMRC CDS SaaS Integration for Freight Forwarders

HMRC CDS (Customs Declaration Service): freight forwarder SaaS must integrate CDS for UK import/export declarations. Multi-tenant CDS architecture: each freight forwarder client has their own CDS EORI (Economic Operators Registration and Identification) number and CDS credentials. SaaS CDS integration: (1) EORI onboarding (each client's EORI registered with HMRC CDS), (2) agent authorisation (freight forwarder agents on behalf of importer — C1 (agent) and C2 (declarant) relationship), (3) declaration generation (tariff lookup + declaration data → CDS declaration XML), (4) CDS submission (API → acceptance → goods released), (5) duty calculation (UK Global Tariff API). Multi-tenant isolation: each client's CDS credentials isolated in AWS Secrets Manager per-tenant key.

Telematics SaaS for UK Hauliers

UK haulier telematics SaaS: DVSA compliance is the primary telematics driver (tachograph analysis, driver card downloads, infringement reports). Tachograph integration: (1) Optac3 / VDO WebTacho API (digital tachograph download via API — connected to truck telematics unit), (2) driver activity data (driving time, break time, rest time — EU drivers' hours rules), (3) infringement detection (automated infringement alerts — DVSA Categorisation A/B/C infringements), (4) DVSA analysis centre submission (digital tachograph data submitted to DVSA as required). DVSA Earned Recognition: UK hauliers in DVSA Earned Recognition scheme benefit from reduced roadside checks — platform generates ER compliance evidence report monthly.

Last-Mile Delivery SaaS for UK E-commerce

Last-mile delivery SaaS for UK e-commerce brands: (1) multi-carrier rate shopping (Royal Mail Click and Drop, DPD, DHL, Evri, Yodel — cheapest carrier per shipment by weight/size/postcode/service), (2) label generation (carrier label in thermal printer format — ZPL for Zebra printers), (3) customer tracking (white-label tracking page + branded notifications via GOV.UK Notify equivalent or Klaviyo), (4) returns portal (Sendcloud or custom — branded returns experience, carrier pre-paid returns label), (5) analytics (carrier performance — on-time delivery, damage rate, lost parcels — decision support for carrier mix optimisation). Consumer Rights Act: 14-day return window enforced in returns portal — no return fee charged within 14 days.

UK GDPR

HMRC CDS

DVSA

DVLA

Cyber Essentials

ISO 27001